25h2 Responsible Gaming — Safe, Healthy, and Balanced Betting
We are committed to promoting healthy betting habits and reducing gaming-related risks. Here you will find helpful guidelines and advice for safe play.
Commitment to Responsible Gaming
25h2 is committed to providing a vigilant and safe gaming environment for all users, where risky behavior is quickly identified and addressed. Our policies and tools help you maintain control.
Signs of Risky Behavior
- Exceeding investment limits or losing control
- Family or personal problems caused by gaming expenses
- Privacy and Refusal of Support
- Excessive betting or taking on unnecessary debt
- Experiencing unusual stress, anxiety, or depression
If you or someone close to you shows any symptoms above, please promptly reach out to dedicated support partners for help.
Advice on setting time and budget limits
Players are encouraged to set reasonable budgets and time limits. Avoid playing beyond your means and balance gaming with daily life and other responsibilities. Treat betting as entertainment, not a source of income.
Self-Control Features and Procedures
25h2 offers various self-control tools for customers:
- Deposit Limits — Set monthly or yearly budgeting caps
- Take a Break — Option to pause your account for a set period
- Self-Exclusion — Option for long-term or permanent gaming restrictions
For more information or help, contact our customer support team.
Protection of Minors
25h2 strictly prohibits betting and gaming under the age of 18. Appropriate age verification measures are in place to protect children and youth.
Maintaining Life Balance
Betting is entertainment, not work. Spending time with family, focusing on work and studies, and enjoying other hobbies are equally important. Keep your betting controlled and balanced for a healthy lifestyle.
Encouragement to seek professional help when needed
If your gaming behavior becomes uncontrollable or causes mental stress, we encourage you to seek help from professional counseling or support centres. The following organizations can assist you:
- Bangladesh Gaming Support Center
- National Mental Health Services
- International Gaming Support Organizations