25h2 Privacy Policy — Our Commitment to Protecting Your Data
25h2 is committed to protecting the privacy and personal data of its users. This policy details how we collect, use, and safeguard your information.
Data We Collect
25h2 collects various types of user information to ensure our services run effectively. We collect the following:
- Account Information: Name, email address, phone number, and valid identification.
- Device & Browser Information: IP address, browser type, operating system, device type and settings.
- Local Payment Information: Transaction records and amounts (৳) processed via bKash, Nagad, or Rocket.
- Cookies & Tracking Technologies: Session and performance data used to improve the user experience.
- Usage Data: Login times, betting history, page visits, and other activity logs.
How We Use Your Information
We use the information we collect for the following purposes:
- Delivering services and processing transactions.
- Personalising the user experience and improving website functionality.
- Maintaining security and preventing fraud and misuse.
- Sending notifications about new products and offers.
- Meeting legal obligations and complying with regulatory requirements.
Cookies & Tracking Technologies
25h2 uses cookies and tracking technologies to improve site functionality and the overall user experience. You can disable cookies through your browser settings, though this may limit certain features of the site.
We work with third-party service providers that use cookies to manage advertising and analytics, but user data is never sold or shared for any other purpose.
Data Retention & Security
We follow industry-standard security practices to keep your data safe, including encryption, secure servers, and regular security audits. Data access is strictly limited to authorised personnel only.
Data retention periods are determined by legal and business requirements; any information that is no longer needed is updated or deleted accordingly.
Sharing Information with Third Parties
25h2 does not generally share your personal information with third parties, except where required by law or for security purposes.
Third-party service providers used for advertising or analytics receive only limited data and are required to adhere to their own data retention policies.
User Rights
You have full control over your data. This includes:
- The right to access your data and request a copy of specific information.
- The right to correct or update inaccurate or outdated information.
- You may request deletion of your data at any time; however, certain information may be retained where required by valid transactions or legal obligations.
- The option to opt out of marketing communications and notifications.
Policy Updates & Contact
25h2 reserves the right to update this Privacy Policy from time to time. Any changes will be reflected on this page, and users will be notified of significant updates.
If you have any questions or concerns about our Privacy Policy, please contact our support team at [email protected].